Irma Hinojosa is a Licensed Vocational Nurse (LVN) at The Center for Health Care Services where she has been employed since 2010. As an LVN, Hinojosa provides specialized care for both children and adults with intellectual and developmental disabilities (IDD) as well as behavioral health disorders.  

“In my role as LVN, I care for our patients and help them get their needs met any way I can,” says Hinojosa. “I enjoy coming into work every day because I know I’m going to interact with children and their parents, and it means everything if I can get them the help they so desperately need. That’s my purpose at CHCS,” she adds.  

A typical day in Hinojosa’s position consists mostly of facetime with clients as well as interaction with doctors. From the moment she arrives, Hinojosa begins setting up for her appointments and getting clients ready to see the doctor. In doing so, Hinojosa takes the client’s weight, height, blood pressure, and gets orders from the doctor including DNA testing, urinalysis and bloodwork. She takes great care in explaining what type of testing will be done and what medication the client will be prescribed.

Hinojosa has been in the nursing field since 1983 where she spent a good majority of her time in primary care. The change from primary to psychiatric care came as a both a pleasant surprise and a welcomed challenge for Hinojosa who plans on staying with CHCS until retirement. 

“When I first started at CHCS, I worked with adults who had IDD. I found so much enjoyment in caring for these clients because even though they may not know what their diagnosis is, we do, and we can help them. They, in turn, are so appreciative and receptive to the care,” said Hinojosa. “And working with children who have behavioral health needs – that was a big surprise. It was a kind of nursing that I had never experienced before. I had no idea that providing these services would make me feel so fulfilled. The people we serve need help, and they get the best care here at CHCS,” she added.

Irma Hinojosa is currently employed at 227 W. Drexel where she works with both the Long Term Care and Children’s Behavioral Health divisions.

In her position, Hinojosa meets a variety of clients all with different needs and levels of care. As a result, she makes it her job to do everything she possibly can to assist them, and if she doesn’t have the answer, she’ll find a way to get the client what they need. In recent months, Hinojosa worked with a parent who desperately needed medication for their child, and because it had been over 6 months since the child had been seen by CHCS, they were no longer in the system. 

“I knew the mother was desperate for help so I took the case directly to the doctor, and contacted staff to see if the client could be reenrolled in services,” she said. “I followed up with our staff until I was able to get the resolution I wanted. The client was accepted back into services, and the doctor was able to assist with medication. When I finally met the parent, she was so grateful for all that I had done to help her, and if I hadn’t been able to assist, the child may have ended up without medication and possibly in crisis care or at the hospital,” Hinojosa added.   

Beyond the enjoyment she gets from helping people, Hinojosa appreciates the recognition she receives from CHCS leadership. “Each year on my anniversary date, leadership recognizes me for how many years I’ve been employed at The Center as well as my accomplishments,” said Hinojosa. “It’s little thinks like this that pick me up and make my day. I’m appreciated, and that makes my job even better,” she added.

Hinojosa encourages anyone who has a heart for helping people to apply with The Center for Health Care Services. 

 “I love my job at CHCS. In my opinion, psychiatric care is much more challenging than primary care because the clients are so different. Each person has a unique diagnosis and it challenges me to really think about how to meet each person’s individual needs,” says Hinojosa. “At the end of the day, I get to help people get back on their feet. It’s the most rewarding feeling.”

Irma Hinojosa is currently employed at 227 W. Drexel where she works with both the Long Term Care and Children’s Behavioral Health divisions.